Resolver is a UK-based service that supports companies in managing clients’ complaints, facilitates the contact process and communication with consumers. They cooperate with some of the UK’s leading consumer rights experts, broadcasters and advice groups, to guarantee both sides the best outcome of every case.
TestArmy specialists have supported three of Resolver’s teams. Our engineers have participated in daily activities such as ad hoc meetings and scrum ceremonies. Their task was to design the test automation process. Additionally, they were responsible for preparing, monitoring and conducting tests in a Continuous Integration environment. They’ve advised on tools and methods that’ll guarantee the highest software quality. They’ve also checked the product’s performance.
They’ll independently make suggestions on how we can change our approach and get better results. Their developer is fully integrated with the in-house development team, making it easy to coordinate work and stay on schedule. Thanks to their work, there haven’t been any major issues with the live product thus far.
Hattie Burt, Head of Projects, Resolver
Product Owner has set user stories that were essential for test automation. TestArmy’s engineers were to automate these tests. They suggested tests on API and user interface level with BDD/Gherkin syntax. In addition, they advised on how to increase code coverage with unit tests in order to optimize performance and shorten the overall testing process to fully leverage Continuous Integration.
Security testing
Security Audit of 5 systems developed by National Information Processing. The tests were conducted in black-box and white-box method with a thorough security assessment.
Automation
Test automation and performance testing of a British service for managing client's complaints and facilitating client-business communication.
QA
Functional testing of an app for a luxury yacht charter. Due to the high profile of users, the highest quality of the product must've been guaranteed.
QA
Functional and UX testing of innovative Philips Sonicare toothbrush and a dedicated mobile app used for measuring progress in taking care of user's oral hygiene.
Fuctional
Testing of a SaaS educational app that uses cloud solutions. TestArmy specialists were supporting the client in functional testing and automation.
E-commerce, UX, Functional
Functional testing and usability testing of the Yves Rocher e-commerce website aimed at improving the user's experience and increasing the site's user-friendliness.
Crowdtesting
Crowdtesting with testers from different countries, that used their own bank accounts to support us in testing a new mobile payment app.
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